2 Year Warranty
The Silverstein Ligature is fully warranted to the original owner against defects in materials and workmanship for 2 years. The product is warranted against stretching, morphing, or unnatural changes to the cord from normal use. The warranty excludes damage from misuse, abuse, wear and tear, and other exclusions. If a product ever fails due to a manufacturing defect, even after extended use, we will repair the product without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper care, or negligence. Damage not covered under warranty can be repaired for a reasonable rate. The Ligature must be sent for warranty service with all parts included. Any missing parts will void the warranty or will be charged to the customer. The customer will be responsible for all shipping charges for any warranty services.
To activate product warranty, you must register your ligature within 30 days from the original purchase date at https://www.silversteinworks.com/warranty-register/
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John Bradley Collins wrote this on Facebook (see more at https://business.facebook.com/SilversteinLigature/videos/vb.528922900504568/988087704588083/?type=2&theater¬if_t=video_comment)
I did not have the opportunity to try the originals prior to my purchase. Although, I ordered a Cryo for my alto (Selmer Reference 54, Theo Wanne Durga 6*) and WOW! It completely opened and evened the horn up through all the registers. How can this be?? So, the next day I bought another Cryo for my tenor (Selmer 114xxx Mark VI, Theo Wanne Durga 10*) Same exact results! I couldn’t begin to tell you how much money I’ve thrown away with gimmicks and snake oil ‘cure all that ails.’… many thousands of dollars… but these ligatures really and truly are what they say they are in every aspect! I especially like the adjustment bars on the sides…. I have mine set with one bar about 1/4″ from the reed and about 5/8″ from the screw. Seems to give the best response, big tone, but still maintaining a very warm nice core.