14-day “No Hassle” Product Purchase Guarantee
We are happy to work with you to help you find the right reed for your need. All returns must be received by us within 14 days of original shipping date undamaged, unmarked and otherwise in original condition. Reeds must be accompanied by the original “bag tag” printed with the identifying serial number.
6 month Ambipoly Reed Life Time Guarantee
One Ambipoly reed is all it takes to play with confidence and be worry-free for 6 months!
To qualify for the 6 month reed life time warranty, simply register your Ambipoly at https://www.silversteinworks.com/warranty-register/ within the first 30 Days of the original purchase date.
For more information, please refer to our terms and conditions page.
If you are unsure about our reed strengths, choose this option. For a small refundable deposit, we will send you two additional reeds, 1/4 strength harder and 1/4 strength softer than your target reed. That way, you can easily dial in an exact strength for you!
– Return any two reeds within 14 days for a refund of the trial fee.
– You are responsible for return shipping costs.
– Your reed will qualify for 6-month lifetime guarantee only if the other 2 reeds are returned. If you decide to keep all three reeds, none of those 3 reeds will be eligible for the 6-month lifetime guarantee.
– Trial reeds may include refurbished products.
– To request your refund please go to our ‘contact us’ page and fill out “Service Request Form”
*Please review our terms and conditions page for details.
2, 2+, 2.5, 2.5+, 3, 3+, 3.5, 3.5+, 4, 4+, 4.5
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"Silverstein Works", "Ambipoly" and "Playnick" are registered trade names and marks managed by BK & SONS CORPORATION. All rights reserved.