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Warranty Terms
The Silverstein Ligature is fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. The product is warranted against stretching, morphing, or unnatural changes to the cord from normal use. The warranty excludes damage from misuse, abuse, wear and tear, and other exclusions. If a product ever fails due to a manufacturing defect, even after extended use, we will repair the product without charge, or replace it, at our discretion. This warranty does not cover damage caused by accident, improper care, or negligence. Damage not covered under warranty can be repaired for a reasonable rate. The Ligature must be sent for warranty service with all parts included. Any missing parts will void the warranty or will be charged to the customer. The customer will be responsible for all shipping charges for any warranty services.
We are proud to offer a Warranty for our products. Please contact us at 201-471-0700 or customerservice@silversteinworks.com if you have any questions or difficulty registering. All personal information is kept strictly private and will only be used if we need to contact you.
